RADCOM's Session Analyzer is a next-generation, session-based, call tracing solution used for detailed network analysis. Users can apply any combination of flexible filters, to see an end-to-end correlated view of the subscriber or network sessions for root cause analysis and quick resolution of issues. Session analysis can be performed in real-time and on historical data covering each subscriber’s interactions with the network.
RADCOM Session Analysis enables an operator to:
- Trace end-user calls or data sessions to facilitate customer support
- Resolve complex network and subscriber issues
- Correlate full voice and data sessions in real-time for an end-to-end service view
- Reduce time to resolution by using advanced filtering for root-cause analysis
- Run rule base correlation
- Record voice calls for lawful interception or quality testing
- Improve VoLTE/VoWiFi call quality with end-to-end troubleshooting
- Save data as PCAP/HTML/XSIF for detailed analysis of control and user plane traffic
- Drill down to the packet level for further root-cause analysis
RADCOM's Session Analysis solution provides a ladder diagram of a subscriber’s call/data session or link in the network. Using the visual representation of the session data users can perform a detailed analysis of signaling procedures, including full decoding of messages. For example, engineers can look at the release cause for a specific handset that is having issues, and return results in seconds to rapidly resolve problems that affect multiple subscribers.
Using RADCOM Session Analyzer, troubleshooting becomes a simple task, and engineering work becomes more efficient with rapid root cause analysis and resolution. Engineers can see calls or transactions as they happen, view detailed call data, define queries quickly, and follow the changes in an open call in real-time. Session traces can be run immediately or scheduled ahead of time. Color coding highlights any potential abnormal or errored transactions within the session. For a more detailed analysis of transactions, users can view the full decodes of the individual messages by selecting any message on the tracing display.