Tal Birenzweig, our Vice President of Professional Services, joined RADCOM in 2016. Prior to joining RADCOM, Tal was the Professional Services Regional Vice President of EMEA and APAC for Physical Security and Operations at Qognify. As part of his responsibilities, Tal managed his Regional Group Key Performance Indicators; such as Customer Satisfaction and Operations (product support, system availability, delivery time-to-market). During his tenure, Tal increased the organization’s ability to scale by creating standard repeatable processes and led the product continuous engineering process, to increase customer satisfaction as well as reducing maintenance costs. Before becoming Regional Vice President, Tal served as a Director of Professional Services and Advanced Support, Surveillance Solutions, Global Business Unit at NICE. Prior to working at Nice Systems Tal served as Continuous Engineering Director and Advanced Support, Voice Product Unit at Comverse.
Tal holds a B.Sc. in Computer Science, Dobbs Ferry New York.