Delivering a Superior Customer Experience for 5G - a RADCOM white paper
With operators migrating their networks to the cloud, rolling out 5G services and transitioning to become digital service providers, operators must focus on delivering superior customer experience. Operators need to redefine the relationship with their customer base to differentiate in a highly competitive market, compete with other digital content providers, and build brand loyalty.
Container-based, cloud-native assurance that correlates multiple data sources from the RAN to the core is key to providing end-to-end network visibility for 5G services and essential in gaining an end-to-end view of the customer experience.
Download this RADCOM white paper to learn more about the challenges operators face in transitioning to 5G, and the service assurance strategy they need to adopt to deliver a superior customer experience for 5G.