Solution Architect is a key highly- technical position within a growing company with dynamic and exciting environment.

Responsibilities

• Involved with pre- sale and post- sale activities, tailoring the solution to meet the customer specific environment and needs.
• Work closely with R&D, Product Management team and Professional Services lead
• Partner with other solution architects within the company to assure knowledge sharing and optimal design.
• Responsible to perform analysis of solution stability and availability as well as performance analysis to validate the design is keeping up with the customer requirements and quality standards.
• The position requires occasional travel within the US and abroad.

Requirements

• Broad experience and knowledge with telecommunications including voice and data.
• Bachelor's degree in Engineering
• Sound knowledge, understanding, and experience in networking at all layers.
• Experience with networking and systems, Storage.
• Familiarity and experience with 4G wireless core and IMS core.
• Experience in working with Dockers and building containerized systems.
• Familiarity and experience with the following technologies and protocols, such as VoIP, SIP, RTP, Diameter, GTP, IP, DNS, HTTP.
• Experience with Virtualization environment including VMWare, HEAT instantiation, Orchestration.
• Experience with newly emerging Network Function Virtualization (NFV) and OpenStack technology.
• Demonstrate a track record of successful design of complex solutions.
• Must demonstrate a track record of positive customer-facing engagement.
• Experience with database and analytics- an advantage.

RADCOM has an opening position for Cloud Solution Architect to help with building a scalable and secured cloud solution on private, public and hybrid clouds.

The position is located in Redmond, WA, USA.

Responsibilities:

• Develop and be a major contributor to the company’s strategy for Cloud Solutions
• Lead processes of implementing and integrating best practices of cloud services.
• Evaluate new technologies and be a source of knowledge for best of breed tools and technologies for cloud services.
• Involved with pre-sale and post-sale activities, tailoring the solution to meet the customer-specific needs and environments.
• Work closely with the R&D, Product Management team and Professional Services leads
• Consult, coach and provide leadership and direction; partner with other solution architects within the company to assure knowledge sharing and optimal design.
• Responsible to perform analysis of solution stability and availability as well as performance analysis to validate the design is keeping up with the customer requirements and quality standards.
• The position requires occasional travel within the US and abroad.

Requirements

• Broad hands-on experience and knowledge with design and engineering of complete solutions within cloud services platforms such as Microsoft Azure, AWS, and Google Cloud.
• Experience in migration from an on-premise solution to a public cloud.
• Experience in working with Dockers and building containerized systems.
• Experience in design and implementation within Kubernetes environment as well as orchestration of container-based solutions.
• Experience with Virtualization environment including VMWare, HEAT instantiation, Orchestration.
• In-depth technical understanding and experience with the latest application development and software engineerings practices such as design patterns, design-driven development, and CI/CD in a cloud environment.
• Experience with networking, systems, and storage infrastructure.
• Bachelor's degree in Engineering
• Knowledge of Agile software development processes and familiarity with testing frameworks.
• Team-orientation and collaborative approach; outstanding listening skills and the ability to lead new and innovative design and process changes.
• Demonstrate a track record of positive customer-facing engagement.
• Experience with database and analytics- an advantage.
• Experience with Telecom and Wireless networks – an advantage
• Experience with OpenStack – an advantage.

RADCOM Is looking for a Deployment Engineer, a key highly-technical position within our growing company with a dynamic and exciting environment.

The deployment engineer is responsible for the integration and implementation of the RADCOM solution within our customers’ NFV Network. The engineer is actively involved with the different aspects of RADCOM solution integration and works in partnership with multiple departments and functions within the organization.

The engineer shall be viewed by the customer as the Subject Matter Expert for turning-up, configuring, administrating, and maintaining the RADCOM solution.

The deployment engineer will also be involved with support escalation of operational issues and will work closely with the customer and partners in a dynamic versatile environment with cutting-edge technologies.

Engagements and duties:

• ·Work in partnership with internal resources, such as Project Management, Engineering, Production Support Team, Products, and System Architects in order to push the integration through its phases. He will work hands-on to integrate the solution in the lab, troubleshoot any issues during integration, and will stay actively involved also during the production phase as new features and versions will be rolled out.
• Take an active role in defining and executing Test Plan by writing test objects and detailed test plan descriptions, followed by hands-on execution of the test cases in a lab environment while documenting all activity and results.
• Stay in close contact with customers’ point of Contacts, who are assigned to labs, integration, field deployment and operation of RADCOM’s system, as we well as end-users, to assure optimal usability of the RADCOM solution and good level of customer satisfaction. He will attend daily/weekly meetings with customers and RADCOM internal resources.
• Take an active role in MOP creation, testing, and Certification in the Lab
• Handle Service Request and Defect Tracking and resolution
• Will be involved in user training and will coach the customer’s different Teams on Administration and usage of the Product.
• Handle Lab Support escalations and issue diagnosis

Required qualifications:

• Bachelor’s degree in Engineering
• Experience with networking and network troubleshooting
• Knowledge in systems administration including Linux and shell scripting
• Familiarity and experience with the following technologies and protocols:  VoIP, SIP, RTP, Diameter, GTP, IP, DNS, HTTP
• Experience with Virtualization environment including VMWare, Open Stack, Kubernetes, Azure
• Experience with 4G Wireless core and IMS core is an advantage
• Experience with newly emerging Network Function Virtualization (NFV) technology is a significant advantage
• Experience with database and analytics is an advantage

**The position requires occasional travel within the US and abroad; travel may peak at times to as much as 25% in a single month.

RADCOM Is looking for a Deployment and Automation Engineer, a key highly technical position within our growing company with a dynamic and exciting environment.

The deployment engineer is responsible for the integration and implementation of RADCOM solution within our customers’ large NFV environment. The engineer is actively involved with the different aspects of RADCOM solution certification and integration and works in partnership with multiple departments and functions within the organization.  

The engineer shall be viewed by the customer as the Subject Matter Expert for turning up, configuring, administrating and maintaining the RADCOM solution.

The deployment engineer will also be involved with the automation of the solution certification process in our customer's lab environment, following CICD methodologies, requiring in-depth understanding of the solution, wireless network technologies and the required automation tools.

Engagements and duties:

• Work in partnership with internal resources, such as Project Management, Engineering, Production Support Team, Products, and System Architects in order to push the integration through its phases. He will work hands-on to integrate and certificate the solution in the lab, troubleshoot any issues during integration, and will stay actively involved as new features are rolled out to production.
• Take an active role in defining and executing Test Plan by writing test objects and detailed test plan descriptions, followed by automation of test-cases using existing framework.
• Execution of automated test cases and validation of results.
• Stay in close contact with customers’ point of Contact, who are assigned to labs, integration, field deployment and operation of RADCOM’s system, as we well as end-users, to assure optimal usability of the RADCOM solution and a good level of customer satisfaction. He will attend daily/weekly meetings with customers and RADCOM internal resources.
• Take an active role in MOP creation, testing, and Certification in the Lab
• Handle Service Request and Defect Tracking and resolution
• Will be involved in user training and will coach the customer’s different Teams on Administration and usage of the Product.
• Handle Lab Support escalations and issue diagnosis

Required qualifications:

• Bachelor’s degree in Engineering
• Experience with networking and network troubleshooting.
• Knowledge in systems administration including Linux
• Familiarity and experience with the following technologies and protocols: VoIP, SIP, RTP, Diameter, GTP, IP, DNS, HTTP
• Proven experience with automation tools, scripting or programming
• Demonstrated ability to quickly understand complex systems
• Experience with CI/CD concepts and tools (Jenkins, Puppet, Chef, etc.) is an advantage.
• Experience with Virtualization environment including VMWare or Open Stack
• Experience with Cloud environment or Containers is an advantage
• Experience with 4G, 5G Wireless core and IMS core is an advantage.
• Experience with newly emerging Network Function Virtualization (NFV) technology is an advantage.
• Experience with database and analytics is an advantage  
• Self-driven but also team-orientation and collaborative approach; outstanding listening skills and the ability to lead new and innovative design and process changes.
• Demonstrate a track record of positive customer-facing engagement
• Excellent written and spoken communication skills

**The position requires occasional travel within the US and abroad; travel may peak at times to as much as 25% in a single month.

Radcom System Engineering department is responsible for the design of key system components, provide guidance and mentoring to R&D development teams, serve as main focal point for customer requirements and provide cost effective solutions to their needs.
 

We are currently seeking an experienced Software Architect. The ideal candidate will be responsible for bridging the gap between product management’s high-level product requirements to a specific problem domain, and the capabilities/constraints of products and technologies, by creating a clear system architectural design documents, development requirements and testing guidelines.

Responsibilities

• Analyze requirements from product roadmap and customer projects, transforming them into detailed software design documents
• Lead the architectural design of complex features within Agile scrum teams
• Manage and analyze customer issues from production and provide RCA (root cause analysis) to improve development life cycle
• E2E system analysis on various protocols for mobility network (3G/4G/5G), taking into consideration large scale of the network and the system.
• Performance analysis and product optimization
• Communicate effectively with internal and external audiences with varying levels of technical expertise.
• Research and introduce new technologies to improve system architecture and capabilities
• Provide detailed solution architecture and effort estimation as part of Presale activities
• Provide technical guidance to the R&D teams in his areas of expertise

Requirements

• Previous experience as a Software Architect – minimum 2 years
• Previous background as a Software Developer
• Excellent understanding of IP Networking and protocols both on Mobile & Fixed service provider networks (3G/4G/5G/IP stack/Fixed line)
• Strong knowledge in a Microservices, Big Data (Spark, Kafka, HDFS), Databases (Relational, NoSQL), Storage, Virtualization and High Availability
• Good communications skills, both written and oral, in English.
• Graduate/Post Graduate degree in a relevant technological/engineering field
• Ability for self-management, working in a team that spans different countries.
• Ability to travel abroad (not frequent)

Responsibilities:

• Provide the best and highest product software support for RADCOM’s products
• Analyze service requests coming from the lower Tier levels while looking in the application components source code for software defects
• Analyze system performance, counters, and logs in order to provide the problem root cause analysis
• Provide an ad-hoc solution to customers either by configuration changes, workarounds, or private software fixes
• Interface with various R&D groups and Customer Support teams from around the world, adjusting the service to the specific culture/mentality/work environment
• Provide the highest quality of support and minimize escalations to R&D

Requirements:

• At Least 5 years of SW development in C, C++ preferably in Linux environments- Mandatory
• At Least 3 years of experience as SW support engineer or SW engineer in any of these: Java, C#- Mandatory
• Strong troubleshooting and problem-solving skills in networking and communication protocols (3G, UMTS, VoIP, IMS, LTE, VoLTE)
• Be available to travel abroad (approx. 2-3 weeks every quarter).
• Ability to work under stress amid prolonged working hours.
• Team Player - ability to work well in a close team environment
• Thorough knowledge of Linux (CentOS)/Unix Operating Systems, Servers, Storage devices, VMWARE, and OpenStack- Advantage
• Thorough knowledge of Ethernet, TCP, HTTP/S, VoIP, SS7, 2G/3G, LTE, and VoLTE network terminology and architecture - Advantage
• Knowledge in Kubernetes and dockers – Advantage.

RADCOM is looking for a Graphic Designer for our marketing department. In this role, you will ensure a consistent look and feel for the RADCOM brand and messaging across a range of marketing materials and formats. Must be able to work independently with minimal supervision while also being a team player.  

Responsibilities

• Manage and build a strong brand, uniting all aspects of marketing material with a consistent look and feel
• Be responsible for the design of visual content for all marketing materials (PowerPoint, brochures, website, blogs, marketing campaigns, video content, social media posts)
• Collaborate with our worldwide sales teams and product marketing departments 

Requirements

• Design school graduate
• 3+ years working as a graphic designer in a B2B company
• 1+ year experience working with WordPress (front-end)
• Experience working with popular WordPress page builders (such as Elementor Pro)
• Experience in designing responsive websites
• Expert proficiency level with the Adobe Creative Suite
• Passion for clean design and attention to detail
• Detail orientated with the ability to convert complex, technical ideas and concepts into easily understood visuals
• Good knowledge of typography, and font trends
• Proficient knowledge of corporate branding and design principles
• Excellent time management and problem-solving skills
• Proficiency with the Microsoft Office
• High level of English (reading, writing, speaking)

An advantage

• Strong knowledge of HTML & CSS, and best practices
• Proficiency with automated marketing tools (such as HubSpot)
• Motion graphics (After Effects)
• Video editing skills (Adobe Premiere, Final Cut Pro X)
• English at mother-tongue level
   

We are looking for an Assistant Corporate Controller to work under the direction of a controller and assist with the preparation of financial statements, budget reports, and internal control systems.

Responsibilities

• Participate in month-end closing procedures
• Assist in the preparation of financial statements based on US GAAP on a monthly, quarterly, and annual basis
• Monitoring and reviewing the accuracy of financial data.
• Subsidiaries’ reports analysis
• Perform budget and forecast structuring and analysis
• Working with the Company's external and internal auditors
• Assist in the implementation of internal controls, financial policies, and procedures to support the company’s activities and SOX requirements
• Assist in preparing the annual tax reports
• Provide professional guidance and assistance for the bookkeeping staff and review payroll reports.
• IIA reporting
• Support Controller in all financial matters of the organization

Requirements

• CPA
• Big 4 background – Must
• 1-2 years' experience as an asst. Controller or other similar position
• Experience in Hi-Tech companies - SaaS / Software licensing, publicly-traded NASDAQ company - Must
• Deep knowledge of US GAAP (including ASC 606) – Must
• Excellent Excel
• Knowledge and experience of financial analysis and forecasting
• Proficient in the use of Office and financial management software (e.g. NetSuite)
• Financial systems configuration experience (preferably Netsuite) - An advantage
• High ability to work independently
• Strong analytical skills and attention to detail
• Fluent in English and Hebrew, Spoken/written – Must

RADCOM develops manufactures markets and supports innovative network test and service monitoring solutions for communications service providers and equipment vendors. The Company specializes in next-generation Cellular as well as IMS, Voice, Data and VoIP networks. Its solutions are used in the development and installation of network equipment and in the maintenance of operational networks. The Company's products facilitate fault management, network service performance monitoring and analysis, troubleshooting and pre-mediation.

RADCOM legal office in India is based at Delhi. We are expanding our presence and currently looking to hire:

Responsibilities

• Responsible for all the technical support aspects required by the client for RADCOM’s solutions, including integration, deployment, and customization of applications; and KPI reports for individual customer needs.
• Support and deployment of Radcom’s solution at cloud-based customer environments (case to case basis)
• Having very good customer interaction interface and able to drive customer calls independently.
• Able to drive and deliver internal customer small project - end to end handling along with taking care of all internal required communications.
• Working closely with the management on customer updates and future plan
• Daily maintenance and problem resolution, System patches and software upgrades, and routine system configuration
•  Identifies, diagnoses, and resolves issues related to System with good troubleshooting and root cause finding.
• If required: travel to on-site support outside India, training, installation, and configuration, etc.
   

Requirements

• 3+ years experience working as a support engineer / Network Engineer /deployment Engineer/ Solutions Engineer/integration Engineer in the telecom deployment industry.
• BE/ Bsc in CS, EE, Telecommunications graduate with honors from an elite university – (70%- 90% depending on the colleges. Delhi university a plus).
• Telecom Knowledge (Mobile Data).
• Linux OS, SQL knowledge – Mandatory. Oracle DB, scripting - a plus.
• Open stack / Cloud based infrastructure (OpenStack/Vmware), knowledge is a plus
• System wide view able to understand and follow complex network environments including Virtualized OpenStack clouds
• Scripts development in Pearl, Python, Shell and Bash - Advantage
• Be available to work off business hours to address critical matters/situations based on Radcom’s on-call support model
• Willing to work 24 x 7 under shifts
• Fluent English – Mandatory
• Valid passport

RADCOM is looking for a DevOps system engineer

Responsibilities

• Designing, developing and delivering a secure, resilient, high availability environment for both the company’s

• main product and the R&D development platform

• Design architecture of the infrastructure required to deliver and sustain our portfolio services
• Improve and enhance the company’s building and configuration tools with automated deployment,

• management and monitoring of our services

Requirements

• At least 3-4 years of experience with Linux administration and scripting (Red Hat flavored), including installation, networking, bootstrapping and security
• Experience, at least 2-3 years, with configuration deployment management tools, for both bare metal and virtualization (i.e. Ansible, Forman, Kubernetes, Cloudify, Chef, Puppet etc… ) – an advantage
• Excellent understanding of Python, Perl, and Java.
• Configuration and managing databases such as MySQL, Mongo
• Experience with build, continuous integration and quality tools (Jenkins, Jira, GIT, SVN, BitBucket etc…)
• Solid programming / scripting skills in at least one language (Bash, Python etc …)
• Experience with virtualization technologies (KVM, OpenStack, libvirtd, VMWare etc.) – an advantage
• BSc in Electrical / Computer Engineering or Computer Science – an advantage
• Understanding of TCP/IP networking and network architecture – an advantage
• Experience with alerting and monitoring tools (i.e. Nagios, Cacti, Zabbix, OneView etc.) – an advantage

Fast growing NASDAQ-traded global high-tech company in the telecommunications field seeks a
BI Engineer for its BI group.

Responsibilities

• Develop Maintain and monitor backend processes and services.
• Develop and execute database queries and conduct analyses.
• Improve query performance.
• Managed Docker orchestration and Docker containerization using Kubernetes
• Responsible for the BI platform infrastructure development.

Qualifications

• BSc in Industrial / Computer Engineering or Computer Science - Mandatory
• 3+ years as a BE Developer – Mandatory
• 2+ years’ experience with the programming language Python and NODEJS – Mandatory.
• 1+ years’ experience with Docker and K8S – Mandatory.
• 2+ years ’ experience as analytical DBA – Mandatory.
• 2+ years ’ experience with Linux and shell scripting   – Mandatory.
• Expert in writing SQL complex queries – Mandatory.
• 2+ years of work in a Big Data environment – Mandatory.
• Team player and
• Independent and fast learner
• Strong analytical and program solving skills

RADCOM legal office in India is based at Delhi. We are expanding our presence and currently looking to hire:

Position:  Advance Support Engineer

Experience Level:  5+ years

Salary: As per industry standard

• Based in RADCOM India offices, Delhi, India.
• Responsible for all the technical support aspects required by the client for RADCOM’s solutions, including integration, deployment and customization of applications and KPI reports for individual customer needs.
• Integration and deployment of Radcom’s solution within Customers’ NFV Network including Launching stack on openstack environment and then deploy solution using Ansible.
• Take an active role in defining and executing Test Plan by writing test objects and detailed test plan descriptions, followed by hands-on execution of the test cases in a lab environment while documenting all activity and results.
• Responsible for interaction with Customer’s point of contact closely and understand their requirements and take action accordingly to provide good level of satisfaction.
• Interact with US team and deliver the assigned tasks to US team’s point of contact and customer counterpart on time.
• Responsible for user trainings and support customer’s different teams on Administration and usage of the Product.
• Responsible for MOP creation, testing in test environment, correction as per requirement and certify the MOP to execute the same in Production Environment.
• Able to handle daily/weekly/debugging calls with US team, customer and Radcom R&D.
• Working closely with the management on customer updates and future plan.
• Identifies, diagnoses, and resolves issues related to System with good troubleshooting and root cause finding.
• If required: travel to on-site support outside India, training, installation, and configuration, etc.
  
  Requirements:
• 5+ years of experience working as a Support engineer / Network Engineer /Deployment Engineer/ Solutions Engineer/Integration Engineer in the Telecom deployment industry.
• BE/ B.Tech in CS, EE, Telecommunications graduate with honors from an elite university – (70%- 90% depending on the colleges. Delhi university a plus).
• Telecom Knowledge (Mobile Data), 4G,5G Core, VOLTE, IMS with exposure of protocols like VoIP, SIP, RTP, Diameter, GTP, IP, DNS, HTTP.
• Knowledge in System Administration of Linux (Mandatory), CentOS and Ubuntu.
• Experience in Virtualization Environment including – Openstack (Mandatory), VMWare and Azure.
• Experience in Containerization Technology like Docker and Kubernetes.
• Experience in Networking and Network troubleshooting.
• Experience with newly emerging Network Function Virtualization (NFV) and Software defined Network (SDN) technology - A significant advantage.
• Scripts development in Perl, Python and Shell Scripting.
• Experience in Dev-ops Tools like Ansible and Jenkins – is an Advantage.
• Experience with Databases mainly Vertica, MongoDB, Oracle and SQL language – is an Advantage.
• Exposure of Ticketing Tools like Service Now(SNOW) and Jira – is an Advantage
• Be available to work off business hours to address critical matters/situations based on Radcom’s on-call support model.
• Willing to work in US Shifts – Pacific Time Zone (Night Shift as per IST)
• Fluent English – Mandatory
• Valid passport