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Come join us in a dynamic, exciting, challenging and stimulating environment working in a stable company with a start-up atmosphere.

Responsibilities

  • Integrate and implement RADCOM solution within customer NFV networks
  • Function as customer-facing expert for solution installation, configuration, training, administration, troubleshooting (incl. escalation and diagnosis), and maintenance
  • Work in partnership with multiple departments at RADCOM
  • MOP planning, writing, shadowing and execution
  • Define and execute test plans

Requirements

  • BSc in Engineering
  • Advanced networking/systems expertise incl. Linux
  • 4G and IMS core familiarity
  • Demonstrated positive customer-facing engagement

Preferred Experience

  • Network Function Virtualization (NFV)
  • VMWare, Open Stack, HEAT Instantiation, Orchestration
  • Database/analytics
  • VoIP, SIP, RTP, Diameter, GTP, IP, DNS, HTTP
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Director of Service Delivery is a key position that is essential to successful rollout and expansion of RADCOM’s solution within operators in North America.  The Director of Service Delivery is responsible for the deployment and integration of RADCOM’s Virtual Probe Monitoring Solution within our customers’ Wireless Core Networks.


Key Responsibilities:

  • Oversee solution integration engineering teams; direct solution integration, including program management, project management, planning, design, implementation, and validation
  • Partner with internal resources to push integration through all phases
  • Coordinate with customer personnel to assure successful deployment and smooth operation
  • Assure optimal usability and customer satisfaction via user-group engagement
  • Define and scope customer training; oversee team member skill development
  • Office location: Paramus, NJ; occasional US/overseas travel is required

Required:

  • BSc in Engineering
  • Solid telecom and datacom experience
  • Senior or mid-level management and technical experience
  • Leadership skills; time and project management skills
  • Demonstrated positive customer-facing engagement

Preferred Experience:

  • Network Function Virtualization (NFV)
  • VMWare, Open Stack, HEAT Instantiation, Orchestration
  • Database/analytics
  • 4G and IMS core familiarity
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RADCOM is looking for a  Development support engineer for its Paramus, New Jersey office.

Development Support Engineer is an exciting position combining advanced development activity with customer facing engagement. This is a key role in a dynamic environment requiring a versatile skill set, familiarity with multiple development environments, service orientation and understanding of user applications.  

Key Responsibilities:

  • Troubleshoot lower-tier software issues; provide root cause analysis
  • On-the-spot ad-hoc application component problem-solving: repair and improve code, minimize escalation to R&D
  • Interface with international customer support and R&D teams, adjusting service to local culture/environment

Required:

  • BSc in Computer Science or Engineering (or similar)
  • Min 2-3 years C, C++ software dev, pref. in Linux
  • Min 2 years software support or SW engineer experience
  • Advanced networking/systems expertise incl. Linux (CentOS), Unix, servers, and storage
  • 4G and IMS core familiarity
  • Customer support orientation; excellent verbal and written communication skills

Preferred Experience:

  • International experience
  • Network Function Virtualization (NFV) incl. VMWare, Open Stack
  • Database/analytics
  • VoIP, SIP, RTP, Diameter, GTP, IP, DNS, HTTP
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RADCOM is looking for a Director of Sales for 2-3G/LTE Wireless and Next Generation VoIP and data Monitoring Solutions. The individual will be engaged in direct and indirect sales and will be based in UK.

Responsibilities

  • Responsible for Tier 1 and Tier 2 Mobile, Fixed Telephony and NGN Providers.
  • Exceed annual sales target through identification and qualification of prospects.
  • Develop sales strategies, tactics and techniques based on the company objectives and market enviroment.
  • Develop new leads and opportunities to meet the pipeline requirements.
  • Implement quarterly and annual sales work plans.
  • Develop, manage, and nurture new business partnerships and accounts to accomplish volume and profit goals with leading vendors.

Requirements

  • 8-10 years’ experience working as a sentior Sales manager for the UK market.
  • Proven success selling complex telecom systems (hardware or software products) to Tier 1 -2 2-3G/LTE Mobile, Fixed Telephony and NGN Providers in UK.
  • Ability to present RADCOM’s solutions to management and business level.
  • Bsc / BA in CS, EE, Telecommunications from a recognized university.
  • Willing to travel for business purposes as necessary.
  • Enthusiastic and dedicated.
  • Independent, committed and responsible.
  • Excellent communications skills.
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RADCOM is looking for a software developer to join the team responsible developing central modules and applications, in RADCOM's telecommunications networks monitoring solution

Responsibilites

  • Working in a Big Data high-performance, multi-threaded environment
  • Developing in Java, J2EE and .NET (client/server side) interfacing Vertica and Oracle databases
  • Collaboration with Project and Product Managers and other R&D teams

Requirements

  • BSc in Computer Engineering/Science from a university
  • 4 years’ experience in developing in Java and .NET (client/server side)
  • Experience in developing web applications
  • Experience in development and design of User Interfaces (UI)
  • Experienced working on Linux machine and on cloud/ NFV environment
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RADCOM is looking for a Software team leader for its Analytical Team. Take part of developing the next generation product in an NFV environment

Responsibilities

  • Lead a dynamic development team working in Agile Scrum methodology
  •   Responsibility for architecture design and SW development
  • Troubleshooting while analizing historical and real time on Big Data
  • Develop the product of the future in an NFV environment

Requirements

  • BSc in computer science or software engineering
  • Proven experience in leading an R&D team
  • Minimum of 3 years’ experience in Object Oriented Programming, in both Client and server sides
  • 3+ years’ experience developing in .NET/ C# /Java
  • Experience in both client and server side technologies, such as: UI design, JavaScript, JQuery, JSON, HTML5 CSS, client side frameworks (Angular, backbone etc)         

       

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RADCOM is looking for a Tier 4 SW Engineer for the Professional Services Team

Responsibilities

  • Provide high-end technical support, both remotely and on-site, for Radcom’s International customers
  • Perform configuration changes, workarounds or software fixes to support lower tier levels' calls

Requirements

  • BSc in Computer Science or equivalent
  • Strong troubleshooting and problem solving skills in networking and communication protocols (UMTS, VoIP, IMS, LTE, VoLTE)
  • Customer facing experience in an international environment - an advantage
  • At Least 3 years’ experience in C/ C++ preferably in Linux environments
  • 2+ years’ experience as SW developer or support engineer, including knowledge of Databases, familiarity with Linux/Unix OS, Cloud based applications, Storage devices, VMWARE, OpenStack, etc
  • Be available to travel abroad (approx. 2-3 weeks every quarter)

 

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Responsibilities

  • Deploy Radcom's systems on customer premises and in HQ labs
  • Troubleshoot and resolve customer system malfunction (Tier 2 & 3)
  • Monitor and support complicated installations and POCs
  • Provide training to customers and distributers
  • Prepare MOP and Test plans for validation of new features and regression on upgraded systems

Requirements

  • 3+ years' experience in deployment or customer support roles
  • Experience in end-to-end deployment of SW systems
  • Expertise in cellular networking, Ethernet and TDM networks
  • Availability for frequent international travel and work in unusual hours
  • Experienced facing Tier-1 cellular operators - a plus
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