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Come join us in a dynamic, exciting, challenging and stimulating environment working in a stable company with a start-up atmosphere.

Director of Service Delivery is a key position that is essential to successful rollout and expansion of RADCOM’s solution within operators in North America.  The Director of Service Delivery is responsible for the deployment and integration of RADCOM’s Virtual Probe Monitoring Solution within our customers’ Wireless Core Networks.


Key Responsibilities:

  • Oversee solution integration engineering teams; direct solution integration, including program management, project management, planning, design, implementation, and validation
  • Partner with internal resources to push integration through all phases
  • Coordinate with customer personnel to assure successful deployment and smooth operation
  • Assure optimal usability and customer satisfaction via user-group engagement
  • Define and scope customer training; oversee team member skill development
  • Office location: Paramus, NJ; occasional US/overseas travel is required

Required:

  • BSc in Engineering
  • Solid telecom and datacom experience
  • Senior or mid-level management and technical experience
  • Leadership skills; time and project management skills
  • Demonstrated positive customer-facing engagement

Preferred Experience:

  • Network Function Virtualization (NFV)
  • VMWare, Open Stack, HEAT Instantiation, Orchestration
  • Database/analytics
  • 4G and IMS core familiarity
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RADCOM is looking for a  Development support engineer for its Paramus, New Jersey office.

Development Support Engineer is an exciting position combining advanced development activity with customer facing engagement. This is a key role in a dynamic environment requiring a versatile skill set, familiarity with multiple development environments, service orientation and understanding of user applications.  

Key Responsibilities:

  • Troubleshoot lower-tier software issues; provide root cause analysis
  • On-the-spot ad-hoc application component problem-solving: repair and improve code, minimize escalation to R&D
  • Interface with international customer support and R&D teams, adjusting service to local culture/environment

Required:

  • BSc in Computer Science or Engineering (or similar)
  • Min 2-3 years C, C++ software dev, pref. in Linux
  • Min 2 years software support or SW engineer experience
  • Advanced networking/systems expertise incl. Linux (CentOS), Unix, servers, and storage
  • 4G and IMS core familiarity
  • Customer support orientation; excellent verbal and written communication skills

Preferred Experience:

  • International experience
  • Network Function Virtualization (NFV) incl. VMWare, Open Stack
  • Database/analytics
  • VoIP, SIP, RTP, Diameter, GTP, IP, DNS, HTTP
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Solution Architect is a key highly-technical position within a growing company with dynamic and exciting environment

The Solution architect is responsible for producing detailed and optimized solution specification, tailored for our customer’s individual requirements.

Roles and responsibilities:

  • Involved with pre-sale and post-sale activities, tailoring the solution to meet the customer specific environment and needs.
  • Work closely with R&D, Product Management team and Professional Services leads.
  • Partner with other solution architects within the company to assure knowledge sharing and optimal design.
  • Responsible to perform analysis of solution stability and availability as well as performance analysis to validate the design is keeping up with the customer requirements and quality standards.

Requirements:

  • Broad experience and knowledge with telecommunications including voice and data.
  • Bachelor’s degree in Engineering
  • Sound knowledge, understanding and experience in networking at all layers.
  • Experience with networking and systems, Storage.
  • Familiarity and experience with 4G Wireless core and IMS core.
  • Familiarity and experience with the following technologies and protocols, such as VoIP, SIP, RTP, Diameter, GTP, IP, DNS, HTTP
  • Experience with Virtualization environment including VMWare, HEAT Instantiation, Orchestration.
  • Demonstrate track record of successful design of complex solutions.
  • Must demonstrate a track record of positive customer-facing engagement.

****The position requires occasional travel within the US and abroad

Preferred Experience

  • Experience with database and analytics
  • Experience with newly emerging Network Function Virtualization (NFV) and OpenStack technology

 

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We Currently have 2 Deployment Engineer's openings: One in Paramus, NJ and another in Redmond, WA.

Responsibilities

  • Integrate and implement RADCOM solution within customer NFV networks
  • Function as customer-facing expert for solution installation, configuration, training, administration, troubleshooting (incl. escalation and diagnosis), and maintenance
  • Work in partnership with multiple departments at RADCOM
  • MOP planning, writing, shadowing and execution
  • Define and execute test plans

Requirements

  • BSc in Engineering
  • Advanced networking/systems expertise incl. Linux
  • 4G and IMS core familiarity
  • Demonstrated positive customer-facing engagement

Preferred Experience

  • Network Function Virtualization (NFV)
  • VMWare, Open Stack, HEAT Instantiation, Orchestration
  • Database/analytics
  • VoIP, SIP, RTP, Diameter, GTP, IP, DNS, HTTP
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RADCOM is looking for a Director of Sales for 2-3G/LTE Wireless and Next Generation VoIP and data Monitoring Solutions. The individual will be engaged in direct and indirect sales in Northern Europe/ Scandinavia and will be based in UK.

Responsibilities

  • Responsible for Tier 1 and Tier 2 Mobile, Fixed Telephony and NGN Providers.
  • Exceed annual sales target through identification and qualification of prospects.
  • Develop sales strategies, tactics and techniques based on the company objectives and market enviroment.
  • Develop new leads and opportunities to meet the pipeline requirements.
  • Implement quarterly and annual sales work plans.
  • Develop, manage, and nurture new business partnerships and accounts to accomplish volume and profit goals with leading vendors.

Requirements

  • 8-10 years’ experience working as a sentior Sales manager for the UK market.
  • Proven success selling complex telecom systems (hardware or software products) to Tier 1 -2 2-3G/LTE Mobile, Fixed Telephony and NGN Providers in UK.
  • Ability to present RADCOM’s solutions to management and business level.
  • Bsc / BA in CS, EE, Telecommunications from a recognized university.
  • Willing to travel for business purposes as necessary.
  • Enthusiastic and dedicated.
  • Independent, committed and responsible.
  • Excellent communications skills.
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Responsibilites

  • Designing, developing and delivering a secure, resilient, high availability environment for both the company’s main product and the R&D development platform
  • Design architecture of the infrastructure required to deliver and sustain our portfolio services
  • Improve and enhance the company’s building and configuration tools with automated deployment, management and monitoring of our services

Requirements

  • BSc in Electrical / Computer Engineering or Computer Science
  • Experience deploying or managing distributed Linux environments, preferably on a large scale
  • At least 1-2 years of experience with Linux administration (Red Hat flavored), including installation, networking, bootstrapping and security
  • Experience with configuration deployment management tools, for both bare metal and virtualization (i.e. Ansible, Forman, Kubernetes, Cloudify, Chef, Puppet etc.)
  • Experience with build, continuous integration and quality tools (TeamCity, Jenkins, Jira, GIT, SVN etc.)
  • Solid programming / scripting skills in at least one language (Bash, Python, Perl, Ruby, Go)
  • Understanding of TCP/IP networking and network architecture
  • Experience with alerting and monitoring tools (i.e. Nagios, Cacti, Zabix, OneView etc.)- an advantage
  • Experience with virtualization technologies (KVM, OpenStack, libvirtd, VMWare etc.)- an advantage
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Responsibilites

  • Be part of a dynamic development team working using agile scrum methdology
  • Responsible for architecture and development of main troubleshooting applications including historical and real time analysis on big data capacities

Requirements

  • BSc in Electrical / Computer Engineering or Computer Science
  • At least 3 years' experience in Object Oriented programming
  • At least 3 years' experience in web application development
  • Experience with both client and server sides
  • At least 3 years' experience developing in .NET C# (design patterns, WCF, Multi- threading)
  • Understanding client side technologies: JavaScript, JQuery, JSON, HTML5 CSS and client side frameworks: Angular, backbone etc
  • Proven experience in UI design and usability for rich applications
  • Experience with building software from scratch
  • Familiarity with relational SQL databases- an advantage
  • A productive individual, fast learner, passionate about technology
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Responsibilites

  • Responsible for the BI platform infrastructure
  • Develop complex web based BI reports

Requirements

  • BSc in Electrical / Computer Engineering or Computer Science
  • At least 3 years' experience working with various modern BI tools
  • Experience with databases and command of SQL at a very high level
  • Experience with Web Security/ JavaScript/ jQuery- major advantage
  • Familiarity with Web technologies- advantage
  • Familiarity with Python- advantage
  • Familiarity with cloud concept- advantage
  • Familiarity with telecommunications protocols (LTE, IMS, VoIP, SS7)- advantage
  • ability to work in a challenging and dynamic environment
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RADCOM is looking for a QA Engineer who will have a key role in a growing QA team. The work is on a highly complex system, with a wide variety of technologies

Responsibilities

  • Review feature specs and design documents to catch problems before coding
  • Plan, write and execute manual and automation tests
  • Define automatic testing plans and work with developers to implement them
  • Work with field engineers to diagnose complex issues in the field

Requirements

  • Up to 5 years of QA experience including writing and executing test plans
  • Knowledge of telecommunications protocols (VoLTE, VOIPׂ) 
  • Good understanding of various testing methods
  • Ability to be a driver of quality in a project
  • Self- driven and proactive person
  • Ability to manage tasks
  • An ability to quickly understand complex systems
  • 2-3 years of experience in designing and writing QA automation- an advantage
  • Experience with OpenStack- an advantage
  • Excellent written and spoken English
     
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RADCOM is looking for a hands-on QA Automation person who will have a key role in a growing QA team. The work is on a highly complex system, with a wide variety of technologies

Responsibilites

  • Design and implement full scale automation projects in various technologies
  • Plan, write and execute automation and performance tests

Requirements

  • Proven experience designing and implementing automation projects from scratch
  • At least 4 years’ hands-on experience developing automation and performance tests
  • 3-5 years’ experience in QA including writing and executing test plans
  • Experience with CI/CD concepts and tools (Jenkins, Puppet, Chef etc.)
  • Good understanding of various testing methods
  • An ability to quickly understand complex systems
  • Knowledge of telecommunications protocols (VoLTE, VOIP)- an advantage
  • Experience with OpenStack- an advantage
  • Self- driven and proactive person
  • Excellent written and spoken english

 

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