Main Banner

Careers

Join us in a dynamic, exciting, challenging and stimulating environment working in a stable company with a start-up atmosphere.

Director of Service Delivery is a key position that is essential to successful rollout and expansion of RADCOM’s solution within operators in North America. The Director of Service Delivery is responsible for the deployment and integration of RADCOM’s Virtual Probe Monitoring Solution within our customers’ Wireless Core Networks.

Office location: Paramus, NJ; occasional US/ overseas travel is required.

Key Responsibilities

  • Oversee solution integration engineering teams; direct solution integration, including program management, project management, planning, design, implementation and validation
  • Partner with internal resources to push integration through all phases
  • Coordinate with customer personnel to assure successful deployment and smooth operation
  • Assure optimal usability and customer satisfaction via user- group engagement
  • Define and scope customer training; oversee team member skill development

Required

  • BSc in Engineering
  • Solid telecom and datacom experience
  • Senior or mid-level management and technical experience
  • Leadership skills; time and project management skills
  • Demonstrated positive customer- facing engagement

Preferred Experience

  • Network Function Virtualization (NFVׁׁ)
  • VMWare, Open Stack, HEAT instantiation, Orchestration
  • Database/ analytics
  • 4G and IMS core familiarity
Apply for this job

Development Support Engineer is an exciting position combining advanced development activity with customer facing engagement. This is a key role in a dynamic enviroment requiring a versatile skill set, familiarity with multiple development environments, service orientation and understanding of user applications.

Key Responsibilities

  • Troubleshoot lower- tier software issues; provide root cause analysis
  • On-the-spot ad-hoc application component problem-solving: repair and improve code, minimize escalation to R&D
  • Interface with international customer support and R&D teams, adjusting service to local culture/ environment

Required

  • BSc in Computer Science or Engineering (or similar)
  • Min 2-3 years C, C++ software dev, pref. in Linux
  • Min 2 years software support or SW engineer experience
  • Advanced networking/ systems expertise incl. Linux (CentOs), Unix, servers, and storage
  • 4G and IMS core familiarity
  • Customer support orientation; excellent verbal and written communication skills

Preferred Experience

  • International experience
  • Network Function Virtualization (NFVׁׁ) incl. VMWare, Open Stack
  • Database/ analytics
  • VoIP, SIP, RTP, Diameter, GTP, IP, DNS, HTTP
Apply for this job

Solution Architect is a key highly- technical position within a growing company with dynamic and exciting environment.

Responsibilites

  • Involved with pre- sale and post- sale activities, tailoring the solution to meet the customer specific environment and needs.
  • Work closely with R&D, Product Management team and Professional Services lead
  • Partner with other solution architects within the company to assure knowledge sharing and optimal design.
  • Responsible to perform analysis of solution stability and availability as well as performance analysis to validate the design is keeping up with the customer requirements and quality standards.
  • The position requires occasional travel within the US and abroad.

Requirements

  • Broad experience and knowledge with telecommunications including voice and data.
  • Bachelor's degree in Engineering
  • Sound knowledge, understanding and experience in networking at all layers.
  • Experience with networking and systems, Storage.
  • Familiarity and experience with 4G wireless core and IMS core.
  • Familiarity and experience with the following technologies and protocols, such as VoIP, SIP, RTP, Diameter, GTP, IP, DNS, HTTP.
  • Experience with Virtualization environment including VMWare, HEAT instantiation, Orchestration.
  • Demonstrate track record of successful design of complex solutions.
  • Must demonstrate a track record of positive customer- facing engagement.
  • Experience with database and analytics- an advantage.
  • Experience with newly emerging Network Function Virtualization (NFV) and OpenStack technology- an advantage.
Apply for this job

We currently have 2 Deployment Engineer's openings: One in Paramus, NJ and another in Redmond, WA.

Responsibilites

  • Integrate and implement RADCOM solution within customer NFV networks
  • Function as customer- facing expert for solution installation, configuration, training, administration, troubleshooting (incl. escalation and diagnosis), and maintenance
  • Work in partnership with multiple of departments at RADCOM
  • MOP planning, writing, shadowing and execution
  • Define and execute test plans

Requirements

  • BSc in Engineering
  • Advanced networking/ systems expertise incl. Linux
  • 4G and IMS core familiarity
  • Demonstrate positive customer- facing engagement
  • Network Function Virtualization (NFV)- an advantage
  • VMWare, Open Stack, HEAT instantiation, Orchestration- an advantage
  • Database/ analytics- an advantage
  • VoIP, SIP, RTP, diameter, GTP, IP, DNS, HTTP- an advantage
Apply for this job

RADCOM is looking for a Director of Sales for 2-3G/LTE Wireless and Next Generation VoIP and data Monitoring Solutions. The individual will be engaged in direct and indirect sales in Northern Europe/ Scandinavia and will be based in UK.

Responsibilities

  • Responsible for Tier 1 and Tier 2 Mobile, Fixed Telephony and NGN Providers.
  • Exceed annual sales target through identification and qualification of prospects.
  • Develop sales strategies, tactics and techniques based on the company objectives and market enviroment.
  • Develop new leads and opportunities to meet the pipeline requirements.
  • Implement quarterly and annual sales work plans.
  • Develop, manage, and nurture new business partnerships and accounts to accomplish volume and profit goals with leading vendors.

Requirements

  • 8-10 years’ experience working as a sentior Sales manager for the UK market.
  • Proven success selling complex telecom systems (hardware or software products) to Tier 1 -2 2-3G/LTE Mobile, Fixed Telephony and NGN Providers in UK.
  • Ability to present RADCOM’s solutions to management and business level.
  • Bsc / BA in CS, EE, Telecommunications from a recognized university.
  • Willing to travel for business purposes as necessary.
  • Enthusiastic and dedicated.
  • Independent, committed and responsible.
  • Excellent communications skills.
Apply for this job

RADCOM is looking for a talented DBA to join our growing DBA team. At this position you will work with Big Data systems, supporting mission critical database operations.

Responsibilities

  • Installing and maintaining Vertica in a complex, high- volume environment on both bare- metal and virtual cloud based environments
  • Analyze and tune both database and queries performance
  • Ongoing support for development and professional services teams which are integrating with the DB
  • Develop scripts, tools and MOPs for maintaining and monitoring the DB for both internal and external use
  • Define procedures and best- practice for data- loss prevention and database resilience
  • Maintaining Oracle DB including patches installations, parameters tuning etc.
  • performing performance benchmarks for database use as well as other system components
  • Researching and testing new 3rd party tools
  • Writing/ maintaining ansible, python and shell scripts code

Requirements

  • BSc in Computer Engineering/Science from a recognized university- mandatory 
  • At least 3 years of hands- on experience with Oracle/ Vertica as an infrastructure DBA in a Unix/ Linux environment- mandatory
  • Experience with DB performance& tuning- mandatory
  • Ability to write shell scripts- mandatory
  • Familiarity with Java- an advantage
  • Experience with virtualization technologies (OpenStack)- an advantage
  • Independent and a fast learner
Apply for this job

RADCOM is looking for a software Engineer to develop core modules for RADCOM's monitoring system in C++

Responsibilities

  • Development of core modules in C++ on Linux, and over NFV platform
  • Development and implementation of algorithms and efficient data structures, ensuring high-speed system performance in a multi-threaded platform 
  • Analyze and an understand complex issues at the network level, from the packet to the application level

Requirements

  • BSc in computer science or software engineering from top universities - mandatory
  • At least 3 years’ experience in Object Oriented Development, C++- Mandatory, C#/ JAVA - advantage
  • Proven capabilities in designing software architecture
  • Familiarity with communication protocols (TCP/IP, HTTP, UDP, VoIP/LTE) - an advantage
Apply for this job

Responsibilites

  • Designing, developing and delivering a secure, resilient, high availability environment for both the company’s main product and the R&D development platform
  • Design architecture of the infrastructure required to deliver and sustain our portfolio services
  • Improve and enhance the company’s building and configuration tools with automated deployment, management and monitoring of our services

Requirements

  • BSc in Electrical / Computer Engineering or Computer Science
  • Experience deploying or managing distributed Linux environments, preferably on a large scale
  • At least 1-2 years of experience with Linux administration (Red Hat flavored), including installation, networking, bootstrapping and security
  • Experience with configuration deployment management tools, for both bare metal and virtualization (i.e. Ansible, Forman, Kubernetes, Cloudify, Chef, Puppet etc.)
  • Experience with build, continuous integration and quality tools (TeamCity, Jenkins, Jira, GIT, SVN etc.)
  • Solid programming / scripting skills in at least one language (Bash, Python, Perl, Ruby, Go)
  • Understanding of TCP/IP networking and network architecture
  • Experience with alerting and monitoring tools (i.e. Nagios, Cacti, Zabix, OneView etc.)- an advantage
  • Experience with virtualization technologies (KVM, OpenStack, libvirtd, VMWare etc.)- an advantage
Apply for this job

Responsibilites

  • Be part of a dynamic development team working using agile scrum methdology
  • Responsible for architecture and development of main troubleshooting applications including historical and real time analysis on big data capacities

Requirements

  • BSc in Electrical / Computer Engineering or Computer Science
  • At least 3 years' experience in Object Oriented programming
  • At least 3 years' experience in web application development
  • Experience with both client and server sides
  • At least 3 years' experience developing in .NET C# (design patterns, WCF, Multi- threading)
  • Understanding client side technologies: JavaScript, JQuery, JSON, HTML5 CSS and client side frameworks: Angular, backbone etc
  • Proven experience in UI design and usability for rich applications
  • Experience with building software from scratch
  • Familiarity with relational SQL databases- an advantage
  • A productive individual, fast learner, passionate about technology
Apply for this job

Responsibilites

  • Responsible for the BI platform infrastructure
  • Develop complex web based BI reports

Requirements

  • BSc in Industrial / Computer Engineering or Computer Science- Mandatory
  • At least 3 years' experience working with various modern BI tools- Mandatory
  • Experience with databases and command of SQL at a very high level- Mandatory
  • Experience with Web Security/ JavaScript/ jQuery- major advantage
  • Familiarity with Web technologies- advantage
  • Familiarity with Python- advantage
  • Familiarity with cloud concept- advantage
  • Familiarity with telecommunications protocols (LTE, IMS, VoIP, SS7)- advantage
  • Team player
  • Independent and fast learner
  • ability to work in a challenging and dynamic environment
Apply for this job

RADCOM is looking for a C++/ JAVA software engineer to join a new dynamic development group handling big data analysis and communication networks  

Responsibilities

  • A member of a multi- disciplinary team working according to cutting edge technologies and applications
  • Develop central modules in multiple technologies in a multi- threaded, high performance, data intensive environment for a system that monitors communications and cellular networks on Linux
  • Develop from scratch Big Data analysis technologies
  • Responsible for the full development life- cycle: from prototype to a fully functional product (analyzing requirements, building specifications and implementation)

Requirements

  • BSc in Computer Engineering/ Science from a recognized university- mandatory
  • At least 3 years experience in software development- mandatory
  • Experience in developing multi- threaded Linux applications- an advantage
  • Experience with DB- an advantage
  • Extensive knowledge of network protocols- an advantage
  • Strong Linux knowledge- an advantage
  • Virtualization platform experience- OpenStack/AWS- an advantage
  • Independent with ability to learn fast
  • Team player
  • Ability to work in a challenging and dynamic environment
Apply for this job

RADCOM is looking for a QA Engineer who will have a key role in a growing QA team. The work is on a highly complex system, with a wide variety of technologies

Responsibilities

  • Review feature specs and design documents to catch problems before coding
  • Plan, write and execute manual and automation tests
  • Define automatic testing plans and work with developers to implement them
  • Work with field engineers to diagnose complex issues in the field

Requirements

  • Up to 5 years of QA experience including writing and executing test plans
  • Knowledge of telecommunications protocols (VoLTE, VOIPׂ) 
  • Good understanding of various testing methods
  • Ability to be a driver of quality in a project
  • Self- driven and proactive person
  • Ability to manage tasks
  • An ability to quickly understand complex systems
  • 2-3 years of experience in designing and writing QA automation- an advantage
  • Experience with OpenStack- an advantage
  • Excellent written and spoken English
     
Apply for this job

RADCOM is looking for a hands-on QA Automation person who will have a key role in a growing QA team. The work is on a highly complex system, with a wide variety of technologies

Responsibilites

  • Design and implement full scale automation projects in various technologies
  • Plan, write and execute automation and performance tests

Requirements

  • Proven experience designing and implementing automation projects from scratch
  • At least 4 years’ hands-on experience developing automation and performance tests
  • 3-5 years’ experience in QA including writing and executing test plans
  • Experience with CI/CD concepts and tools (Jenkins, Puppet, Chef etc.)
  • Good understanding of various testing methods
  • An ability to quickly understand complex systems
  • Knowledge of telecommunications protocols (VoLTE, VOIP)- an advantage
  • Experience with OpenStack- an advantage
  • Self- driven and proactive person
  • Excellent written and spoken english

 

Apply for this job

RADCOM is looking for a Tier 4 SW Engineer for the Professional Services Team

Responsibilities

  • Provide high-end technical support, both remotely and on-site, for Radcom’s International customers
  • Perform configuration changes, workarounds or software fixes to support lower tier levels' calls

Requirements

  • BSc in Computer Science or equivalent
  • Strong troubleshooting and problem solving skills in networking and communication protocols (UMTS, VoIP, IMS, LTE, VoLTE)
  • Customer facing experience in an international environment - an advantage
  • At Least 3 years’ experience in C/ C++ preferably in Linux environments
  • 2+ years’ experience as SW developer or support engineer, including knowledge of Databases, familiarity with Linux/Unix OS, Cloud based applications, Storage devices, VMWARE, OpenStack, etc
  • Be available to travel abroad (approx. 2-3 weeks every quarter)

 

Apply for this job

Responsibilites

  • Manage a team of Professional Services, software engineers.
  • Lead the team daily tasks that can vary from the following activities:
    • Deployment of Radcom's SW solution at Radcom labs.
    • Deployment of Radcom's SW solution at cloud based customer environments.
    • Troubleshoot SW issues in Radcom labs and customer sites (locally or remotely) providing root cause analysis to the problem as well as resolution.
    • write and perform ATPs (Acceptance Test Plans)/ POCs (Proof of Concept) either in Radcom labs or customer sites.
    • Write and run Mops (Methood of Procedure) and system test plans to validate specific customer developed features.
  • Run in agile learning Radcom SW release from R&D and develop test documents per the product design docs.
  • Manage the team knowledge transfer of SW features internally and to customers.
  • Work closely with Radcom's TAM (Technical Account Managers) on the planning and efforts of projects and POCs implementation.
  • Participate in the daily team work taking ownership on team tasks in the mixture of 30% management and 70% as one of the team members.
     

Requirements

  • Bachelor's degree graduate in Computer Science/ Computer Engineering (or similar).
  • At least 2 years of experience as a Team Leader in a SW leading company, managing SW deployment and support activities.
  • At least 2 years of experience as a testing SW engineer and/or SW support engineer in telecom industry.
  • At least 2 years of technical experience within the industry in his/her team's product area, including Databases/ SQL knowledge, Linux OS familiarity specifically centOS, cloud based infrastructure (OpenStack/ VMware) and applications, etc.
  • Strong troubleshooting and problem solving skills in networking and communication protocols (UMTS, VoIP, IMS, LTE, VoLTE)- mandatory
  • Thorough knowledge of Ethernet, voIP, SS7, 2G/3G, LTE and VoLTE network terminology and architecture- an advantage.
  • Customer service orientation- customer support experience, international experience- an advantage.
  • Strong system (E2E) testing and validation skills, being able to look for problems and uncover regression issues.
  • System wide view able to understand and follow complex environments including virtualized OpenStack clouds.
  • Excellent verbal and written communication skills in both Hebrew and English, additional language is an advantage.
  • Be available to work off business hours to address critical matters/ situations based on Radcom's on call support model.
  • Be available to travel abroad (approx. 2-3 weeks every quarter) to provide support to our customers, as well as introduce new products mainly to internal interfaces.
  • Strong ability of self learning and strong creativity (thinking out of the box).
  • Team Leading and management experience for a group of 5 engineers.
  • Excellent interpersonal skills.
Apply for this job

RADCOM is growing, and we are looking for a creative marketing writer. In this role, you will be creating compelling and original content while also be responsible for bringing ideas and concepts to websites, marketing collateral (including brochures, PowerPoint presentations, sales/product videos) and marketing campaigns. We are a passionate marketing team who aim to push our market and product leadership message to more customers worldwide.

This is a part time position

Responsibilites

  • Develop and edit content including but not limited to: brochures, web pages, blogs, marketing campaigns, video or audio scripts, social media posts
  • Write marketing copy for social platforms and direct communications
  • Conduct high-quality research (online and with RADCOM teams) to understand our industry and market to write clear and compelling marketing copy and collateral
  • Create RADCOM’s brand voice that connects with our customer base and writes collateral and copies to align with it
  • Work closely with the marketing, sales, and product management teams

Requirements

  • Bachelor’s degree in communication, journalism, marketing, creative writing or related field
  • English mother tongue
  • Hebrew at a conversation level
  • Excellent written communication skills
  • Ability to organize and self-direct to get things done
  • Proficiency with Microsoft Office
  • Must be flexible and operate efficiently in a team environment, as well as be able to work independently
  • Has the desire to learn and develop his/her skillset constantly
  • A writing portfolio with digital examples- an advantage
Apply for this job

Need Help?

Contact Us

go TOP