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Join us in a dynamic, exciting, challenging and stimulating environment working in a stable company with a start-up atmosphere.

Development Support Engineer is an exciting position combining advanced development activity with customer facing engagement. This is a key role in a dynamic enviroment requiring a versatile skill set, familiarity with multiple development environments, service orientation and understanding of user applications.

Key Responsibilities

  • Troubleshoot lower- tier software issues; provide root cause analysis
  • On-the-spot ad-hoc application component problem-solving: repair and improve code, minimize escalation to R&D
  • Interface with international customer support and R&D teams, adjusting service to local culture/ environment

Required

  • BSc in Computer Science or Engineering (or similar)
  • Min 2-3 years C, C++ software dev, pref. in Linux
  • Min 2 years software support or SW engineer experience
  • Advanced networking/ systems expertise incl. Linux (CentOs), Unix, servers, and storage
  • 4G and IMS core familiarity
  • Customer support orientation; excellent verbal and written communication skills

Preferred Experience

  • International experience
  • Network Function Virtualization (NFVׁׁ) incl. VMWare, Open Stack
  • Database/ analytics
  • VoIP, SIP, RTP, Diameter, GTP, IP, DNS, HTTP
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Solution Architect is a key highly- technical position within a growing company with dynamic and exciting environment.

Responsibilites

  • Involved with pre- sale and post- sale activities, tailoring the solution to meet the customer specific environment and needs.
  • Work closely with R&D, Product Management team and Professional Services lead
  • Partner with other solution architects within the company to assure knowledge sharing and optimal design.
  • Responsible to perform analysis of solution stability and availability as well as performance analysis to validate the design is keeping up with the customer requirements and quality standards.
  • The position requires occasional travel within the US and abroad.

Requirements

  • Broad experience and knowledge with telecommunications including voice and data.
  • Bachelor's degree in Engineering
  • Sound knowledge, understanding and experience in networking at all layers.
  • Experience with networking and systems, Storage.
  • Familiarity and experience with 4G wireless core and IMS core.
  • Familiarity and experience with the following technologies and protocols, such as VoIP, SIP, RTP, Diameter, GTP, IP, DNS, HTTP.
  • Experience with Virtualization environment including VMWare, HEAT instantiation, Orchestration.
  • Demonstrate track record of successful design of complex solutions.
  • Must demonstrate a track record of positive customer- facing engagement.
  • Experience with database and analytics- an advantage.
  • Experience with newly emerging Network Function Virtualization (NFV) and OpenStack technology- an advantage.
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Responsibilities

  • Support escalations and issues diagnosis
  • Integrate and implement RADCOM solution within customer NFV networks
  • Function as customer- facing expert for solution installation, configuration, training, administration, troubleshooting (incl. escalation and diagnosis), and maintenance
  • Work in partnership with multiple of departments at RADCOM
  • MOP planning, writing, shadowing and execution
  • Define and execute test plans

Requirements

  • BSc in Engineering
  • Advanced networking/ systems expertise incl. Linux
  • 4G and IMS core familiarity. VoIP, SIP, RTP, diameter, GTP, IP, DNS, HTTP- an advantage
  • Demonstrate positive customer-facing engagement
  • Network Function Virtualization (NFV)- an advantage
  • VMWare, Open Stack, HEAT instantiation, Orchestration- an advantage
  • Database/ analytics- an advantage
  • VoIP, SIP, RTP, diameter, GTP, IP, DNS, HTTP- an advantage
Apply for this job

Responsibilites

  • Involved with pre- sale and post- sale activities, tailoring the solution to meet the customer specific environment and needs.
  • Work closely with R&D, Product Management team and Professional Services leads.
  • Partner with other solution architects within the company to assure knowledge sharing and optimal design.
  • Responsible to perform analysis of solution stability and availability as well as performance analysis to validate the design is keeping up with the customer requirements and quality standards.

Requirements

  • Broad experience and knowledge with telecommunications including voice and data.
  • Bachelor's degree in Engineering.
  • Sound knowledge, understanding and experience in networking at all layers.
  • Experience with networking and systems, Storage.
  • Familiarity and experience with 4G wireless core and IMS core.
  • Familiarity and experience with the following technologies and protocols, such as VoIP, SIP, RTP, Diameter, GTP, IP, DNS, HTTP.
  • Experience with Virtualization environment including VMWare, HEAT instantiation, Orchestration.
  • Demonstrate track record of successful design of complex solutions.
  • Must demonstrate a track record of positive customer- facing engagement.
  • Experience with database and analytics- an advantage.
  • Experience with newly emerging Network Function Virtualization (NFV) and OpenStack technology- an advantage.
Apply for this job

RADCOM is looking for a QA Engineer who will have a key role in a growing QA team. The work is on a highly complex system, with a wide variety of technologies

Responsibilities

  • Review feature specs and design documents to catch problems before coding
  • Plan, write and execute manual and automation tests
  • Define automatic testing plans and work with automation team to implement them
  • Work with field engineers to diagnose complex issues in the field

Requirements

  • Up to 5 years of QA experience including writing and executing test plans
  • Knowledge of telecommunications protocols (Mobile, VoLTE) 
  • Good understanding of various testing methods
  • Ability to be a driver of quality in a project
  • Excellent written and spoken English
  • Self- driven and proactive person
  • Ability to manage tasks
  • An ability to quickly understand complex systems
  • Experience with OpenStack- an advantage
Apply for this job

RADCOM is looking for a hands-on QA TL who will have a key role in a growing QA team. The work is on a highly complex system, with a wide variety of technologies.

Responsibilities

  • Manage a QA team of 5-7 engineers
  • Review feature specs and design documents to catch problems before coding
  • Plan, write and execute manual and automation tests
  • Define automatic testing plans and work with automation team to implement them
  • Work with field engineers to diagnose complex issues in the field

Requirements

  • 5-7 years of QA experience including writing and executing test plans
  • 2-3 years of management experience
  • Ability to be a driver of quality in a project
  • Good understanding of various testing methods
  • Self-driven and proactive person
  • Excellent written and spoken English
  • An ability to quickly understand complex systems
  • Experience with OpenStack – an advantage

 

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RADCOM is looking for a Regional Sales Director to expand its business in SE Asia.RADCOM provides VNF-native probes based user experience monitoring solutions for Wireless and Next Generation VoIP and Data CSP's. The  position is baed in Singapore.

Responsibilities

  • Responsible for Tier 1 and Tier 2 Mobile, Fixed Telephony and NGN Providers.
  • Exceed annual sales target through identification and qualification of prospects.
  • Develop sales strategies, tactics and techniques based on the company objectives and market enviroment.
  • Develop new leads and opportunities to meet the pipeline requirements.
  • Implement quarterly and annual sales work plans.
  • Develop, manage, and nurture new business partnerships and accounts to accomplish volume and profit goals with leading vendors.

Requirements

  • 8-10 years’ experience working as a sentior Sales manager for the APAC market.
  • Proven success selling complex telecom software systems to Tier 1 -2 2-3G/LTE Mobile, Fixed Telephony and NGN Providers in SE Asia.
  • Ability to present RADCOM’s solutions to management and business level.
  • Bsc / BA in CS, EE, Telecommunications.
  • Willing to travel for business purposes as necessary.
  • Enthusiastic and dedicated.
  • Independent, committed and responsible.
  • Excellent communications skills in English.
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RADCOM Business is looking for a Senior Pre-Sales Engineer for Next Generation wireline and wireless service assurance solutions.

Responsibilities

  • Support the sales group on new leads and opportunities to meet pipeline requirements and business objectives
  • Conduct technical sales presentations to customers’ organization, both to technical as well as higher up management audience.
  • Take part in POC (Proof-of-Concept) processes from inception to deployment
  • Identification and resolution of issues related to RADCOM’s solution in the product evaluation and POC stages
  • Lead all RFP process from technical write up to commercial pricing
  • Establish a strong market presence within assigned territory

Requirements

  • years’ experience working as a Pre-Sales Engineer for an international vendor/service provider, selling telecom solutions to Tier 1 operators worldwide
  • Proven experience technically leading a successful sales process (Proof-of-Concept, presentations, RFP’s/RFI) from lead to a closed deal
  • Deep understanding of advanced cellular networking and/or VoIP technologies
  • Knowledge and understanding of sales processes and business methodologies 
  • Familiarity with NFV technologies - a big advantage
  • BSc Computer Science / Engineering
  • Willing to travel extensively 40%-50%
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