QVIP – Reports SLA for defined subscriber groups. In today's saturated telecom markets, subscribers often abandon their service provider due to frustration over Quality of Service, with customer churn contributing to significant loss of revenue. RADCOM's QVIP application helps service providers to monitor and maintain a high level of satisfaction for the individual subscriber, group of subscribers and entire network.
QVIP tells service providers what the customer is experiencing; for example a group of a corporate’s employees, or by subscribers in a certain geographical area. QVIP is suitable for various teams in the organization, NOC, Operations, and Account Managements providing them with an in-depth impression of subscriber quality of experience (QoE).
QVIP provides service providers with the following benefits:
QVIP main features include:
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