Customer Care Application, QiCare, helps service providers to reduce churn by monitoring and maintaining a high level of satisfaction for the individual subscriber, group of subscribers and entire subscriber base. QiCare enables Customer Care to view subscriber reports for individual subscribers and helps them to understand the subscribers behavior and the quality of the different services being used online.

QiCare not only provides a critical tool for tier one Customer Care, but also provides tier two with advanced tools that facilitate the quick and efficient troubleshooting of any problem affecting the quality of data sessions. It provides online information about network traffic that causes revenue loss.