Responsibilities

■  Install, troubleshoot and configure RADCOM’s system

■  Provide creative and efficient solutions for all customer issues for integration of RADCOM’s system.

■  Travel to customer sites around the world.

■  Provide training and consultation about the correct way to use RADCOM’s system

Requirements:

■  An academic degree (BA or BS.C, BEE).

■  At least 3 years experience supporting a large scale telecom system.

■   Proven experience deploying a system at international sites.

■   Expert experience in working on Unix/Linux, Oracle (SQL).

■   Telecommunication expertise in areas such as  VoIP/Cellular/Data a plus.

■    A service oriented patient and productive individual, passionate about technology.

■    Excellent communication skills both in Hebrew and English.

■    Team player

Responsibility:

■ Analyzing market needs, building the product's strategy, while closely interfacing with the customers.

■ Guiding the development functions for the entire product life cycle, introducing the product to the market, and leading the marketing process.

Requirements: 

■ B.Sc. in engineering- a must.

■ MBA - advantage.

■ At least 6 years experience managing a product (including direct contact with customers) - a must.

■ Background in the field of communication systems (VoIP/SS7/Cellular) – a must.

■ Product manager with experience of solution-based products as opposed to off the shelf

■ Willingness to travel abroad frequently. 

■ Marketing vision and understanding of the customers' needs. 

■ Impressive presentation abilities.

■ Technical understanding of products and ability to deeply understand technologies. 

■ Very high level English (written and spoken).

Job Description

■ Reporting to a local manager, who is based in SP, Brazil. He will also (indirectly) report to Director Post-Sale and QA, who is based in Israel.

■ Responsible for all the technical support aspects required by the client in regards to RADCOM’s solutions.  Including consultation, configuration, and installations; Training clients on the best way to operate the systems; Implementation and post-sales support activities.

Requirements -

■ Recently graduated Bsc / BA in CS, EE, Telecommunications from a known university.  

■ Advantage - experience with the telecom industry (even just an internship) as integrators, System Analyst, Transmission Engineering, or system-administrator.

■ Familiar with SQL, Linux technologies.  

■ Willing to travel to customer sites (in the SP, RIO area) – 30%.

■ Service and customer oriented, fast thinkers and quick learners, excited about technology.

Responsibility

■ Responsibility for all the technical aspects required in order to deploy RADCOM equipment and support RADCOM's customers:

• Supporting the hardware installation teams
• Installing and upgrading software
• Configuration of RADCOM equipment as well as 3^rd party equipment
• Training

Requirements -

■ Bsc / BA in CS, EE, Telecommunications from a recognized university.  

■ At least 3 years experience with the telecom / monitoring industry - a must.

■ Most recent position working as a Support-Engineer, Integrator, System Analyst, Transmission Engineering, or System-Administrator.

■ Expert with VoIP and/or CDMA/LTE technologies. Familiar with monitoring solutions – a plus.

■ Familiar with SQL, Linux technologies.  

■ Willing to travel to customer sites.

■ Service and customer oriented, fast thinker and quick learner, excited about technology

Job Description

■ The main focus of the position: Man-On-Site at RADCOM’s clients, who is based in Chicago.

■ Engage in customization of applications and reports to the individual customer needs.

■ Troubleshooting, Installing and Supporting RADCOM’s systems.

Requirements -

■ 2-5 years experience working as a post-sale engineer at a Tier-1 OR Tier-2 telecom operator; OR Our competitors OR at a company that develops systems for telecommunication companies.

■ Bsc / BA in CS, EE, Telecommunications from a known university.  

■ Expert with Oracle (SQL) and Linux OS and telecom experience:
 Wireless: CDMA, UMTS, LTE or/and  Wire-line: VoIP, SS7, IMS.

■ Programming experience with BI Reporting platform such as COGNOS a major plus.

■ Residence in the Chicago area.

■ Willing to travel 30% of time (to the NJ office, one week per quarter, or to other clients in the US).

Responsibilities

The position carries the following responsibilities:

•  Building and managing the growth of RADCOM’s business in Latin American  countries.

• Working together with a local pre-sales engineer.

• Solely leading sales processes with RADCOM clients (Telecom carriers) within LA

• Developing strong business relationships with C-LEVEL management – both at technical and business levels.

• Presenting RADCOM’s solutions to the clients; Following up on long sales cycles (up to 8-months) to assure a successful closure – a deal that satisfies both the client and RADCOM.

Requirements

• 8 years experience working as a sales manager at an international vendor selling telecom equipment (hardware or software products).
• Must be well experienced with the LA region.
• Advantage to an applicant coming from the monitoring solutions industry.  
• Vast knowledge in both direct and indirect (via local distributors) sales processes.
• Proven experience (a min. of 3 years) leading a team of sales engineers.
• Ability to present RADCOM’s solutions to C-level management – both technical and business levels.
• Familiarity with one or more of the following mobile/telecom technologies: GSM, GPRS, UMTS, VOIP
• Bsc / BA in CS, EE, Telecommunications from a known university.
• Fluent ENGLISH and SPANISH is a MUST!
• Residence in one of the following: Mexico, Colombia, Venezuela or Guatemala.