Softswitching solutions are being deployed to deliver over-IP connectivity between service-providers and even between different large sites within the same operator’s network. Based on IP, this service is highly sensitive and its load is enormous. With Cellular operators’ revenue dependent on the ability to provide smooth inter- and intra-connectivity, they will now be able to extend their GSM, UMTS or CDMA network view to assure quality of service in the Softswitch domains.

Omni-Q is a single platform, vendor- and technology-neutral monitoring solution that can help operators improve service quality, cut costs, and increase revenue. Omni-Q already provides operators with full end-to-end monitoring of their Core network. Now they can extend the same solution to include monitoring of the Softswitching domain, including full visibility into subscriber transactions and a full range of Softswitching analysis with BICC, Megaco, ISUP and SS7 support.

RADCOM’s best-of-breed solution delivers support for high performance needs, to allow real-time analysis and real-time detection of service problems. Omni-Q provides an end-to-end view of subscriber activity, including correlation of all signaling, to troubleshoot faults on the Softswitching, Core Network and Access domains. It monitors the activity of tens of thousands of calls simultaneously, providing statistical reports, KPIs and alarms.