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Mobile Broadband and Data Services Quality Assurance Solution

Providing high quality broadband experience for mobile subscribers presents many challenges to service providers world wide. RADCOM's Omni-Q service assurance solution meets this challenge by monitoring the IP network, Internet services and subscriber data sessions. The Omni-Q system applies specialized intelligence in order to provide realistic quality and performance analysis for IP services such as HTTP, FTP, SMTP, POP3, MMS and DNS.

By monitoring sessions that are meaningful to the end user, such as complete HTTP page downloads and large HTTP file downloads, Omni-Q provides real insight into customer experience for mobile broadband and “walled garden” WAP portals.

RADCOM's solution:

  • Provides Real Customer Experience monitoring
  • Reduces customer churn for roamers
  • Ensures sustained QoS for High Speed Internet and 3G Data Services
  • Guarantees customer satisfaction for mobile broadband services
 Roaming (GRX) Quality Assurance
Omni-Q monitors roaming activity and helps prevent churn.
 Mobile Broadband Customer Satisfaction
Omni-Q provides Service Providers with the necessary tools to both monitor and improve the QoS for broadband subscribers.
 Sustained Quality of Service
Troubleshoots problems fast and efficiently
 Real Customer Experience Monitoring
Omni-Q provides real insight into customer experience

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