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VoIP Troubleshooting

RADCOM VoIP testing: RADCOM has high-performance tools for every aspect of installation, field testing, optimization and maintenance of today's VoIP networks with their increasing challenges.

VoIP Troubleshooting – Products

RADCOM's Omni-Q is a probe-based solution that addresses multiple needs, offering performance analysis, detection and troubleshooting in a unified operational flow. RADCOM's Voice over IP solution includes both active and non-intrusive probes.

The active probes provide link quality and performance measurements by creating test calls between probes. Users can define a flexible automated scheduling regime, or execute ad hoc test calls. Creating automated test schedules is an important component of real proactive monitoring in a Voice over IP solution, as it enables operators to benchmark VoIP service quality, verify availability across the network and detect service degradation before their customers do. The probes provide availability (signaling), performance and voice quality (PESQ) measurements on the test call session.

After activation, the active Omni-Q probes perform scheduled test calls, while the non-intrusive probes monitor all traffic and perform scheduled actions on the target populations.

The non-intrusive monitoring probes of this Voice over IP solution provide single-point quality and performance measurements on all live user-traffic. The probe's operational concept is based on user-configurable definitions of the target traffic and of the actions to be performed on the detected target traffic. Once actions are defined, the probe continuously monitors those targets 24 hours a day, 7 days a week.

Available VoIP Troubleshooting Solutions

 VoIP Testing - VoIP Network Equipment Testing
RADCOM provides the right tools to troubleshoot every aspect of your VoIP service.
 Voice over IP Testing – Field Testing
RADCOM provides the essential tools required to easily execute many types of testing in the field.
 VoIP Network Optimization
The complicated structure of VoIP and Video networks force the network operator to frequently optimize the network resources. RADCOM's suite of testing tools enables users to do this fast and efficiently.
 VoIP Testing for QA
RADCOM’s VoIP Performer provides online analysis and load generation tools which is based on real time analysis of functionalities while generating a high VoIP traffic load on VoIP networks, to thereby provide solutions for the challenges of VoIP QA testing today.
 VoIP Call Generator for VoIP Installation
In today's complex VoIP systems the capability to easily execute many types of testing for the installation phase of any network elements, service or application is essential. RADCOM provides such tools.
 VoIP Service Assurance
RADCOM provides solutions for monitoring and maintaining today's complex VoIP networks, giving network operators a clear online view of the whole network.
 Fraud Detection
Omni-Q’s fraud detection capabilities allow service providers to prevent the loss of revenue that results from fraud or other malicious behavior.
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Related Info
|Related Material
 SIP Testing: Why and How?
 Carrier Grade VoIP Performance
 World of IP Services Poster
|Related Technologies
 H.323
 MGCP
 SIP
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